Disclaimer
This page provides general information only and has been prepared without taking into account your objectives, financial situation or needs. We recommend that you consider whether it is appropriate for your circumstances and your full financial situation will need to be reviewed prior to acceptance of any offer or product. It does not constitute legal, tax or financial advice and you should always seek professional advice in relation to your individual circumstances. Subject to lenders terms and conditions, fees and charges and eligibility criteria apply.
Privacy Policy
At Waters Edge Finance Solutions, we are committed to protecting your privacy in accordance with
the Privacy Act 1998 (Cth). This Privacy Policy describes our current policies and practices in relation
to the handling and use of personal information.
Waters Edge Finance Solutions will ask you for personal information when we assist you with your
finance. I use the information you provide to advise about and assist with your credit needs. I
only provide your information to the companies with whom you choose to deal (and their
representatives).
I also use your information to send you requested product information and to enable us to manage
your ongoing relationship with us e.g. invoicing, client surveys etc. I may do so by mail or
electronically unless you tell us that you do not wish to receive electronic communications.
I may occasionally notify you about promotions, new services and special offers, events or articles
I think will be of interest to you. I may send you regular updates by email or by post. If you would
rather not receive this information, email or write to us.
I may also use your information internally to help us improve our services and help resolve any
problems.
If you don’t provide me with full information, I can’t properly advise or assist you with your credit
needs.
Waters Edge Finance Solutions strive to maintain the reliability, accuracy, completeness and currency
of the personal information we hold and to protect its privacy and security. I keep personal
information only for as long as is reasonably necessary for the purpose for which it was collected or to
comply with any applicable legal or ethical reporting or document retention requirements
I hold the information I collect from you. The security of your personal information is important to
us and we take reasonable steps to protect it from misuse, interference and loss.
I ensure that your information is safe from documented storage security policies, security measures
for access to our systems and access are only given to a person who is verified to be able to receive the
information.
I do not sell, trade, or rent your personal information to others.
I may need to provide your information to our credit licensee e.g. for administration and supervision
activities, contractors who supply services to us e.g. to handle mailings on our behalf, or to other
companies in the event of a corporate sale, merger, reorganisation dissolution or similar event.
However, I will do our best to ensure that they protect your information in the same way that we do.
I may also provide your information to others if we are required to do so by law or under some
unusual other circumstances which the Privacy Act permits.
I may need to provide your information to our credit licensee e.g. for administration and supervision
activities, contractors who supply services to us e.g. to handle mailings on our behalf, or to other
companies in the event of a corporate sale, merger, re-organisation, dissolution or similar event.
However, I will do our best to ensure that they protect your information in the same way that I do.
I may also provide your information to others if I are required to do so by law or under some
unusual other circumstances which the Privacy Act permits.
I may need to provide your information to our credit licensee e.g. for administration and supervision
activities, contractors who supply services to us e.g. to handle mailings on our behalf, or to other
companies in the event of a corporate sale, merger, re-organisation, dissolution or similar event.
However, I will do our best to ensure that they protect your information in the same way that I do.
I may also provide your information to others if we are required to do so by law or under some
unusual other circumstances which the Privacy Act permits.
I welcome your questions and comments about privacy. If you have any concerns or complaints,
please contact Kerrie Watkins,
Address – PO BOX 9 Merimbula NSW 2548
Email – [email protected]
Phone – 0499 152 291
If you do have a complaint, please let me know by email, because if I don’t know about it I can’t fix
it. You may also contact us by email addressed to; The Complaints Officer, Kerrie Watkins, Email
address [email protected]. Please make sure you include as much
information as you can.
You should explain the details of your complaint as clearly as you can. You must do this in writing.
When I receive a complaint, I will attempt to resolve it promptly.